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FREQUENTLY ASKED QUESTIONS

Client Frequently Asked Questions

  1. How do I know if I need inpatient treatment? (Read More)
  2. How long does inpatient treatment last? (Read More)
  3. What’s the process for getting into treatment? (Read More)
  4. What can I bring with me to treatment? Is there anything I can’t bring? (Read More)
  5. Can my family call me or write me letters while in treatment? (Read More)
  6. Can I continue to go to my church while in treatment? (Read More)
  7. Can I continue working while in treatment? Can ARAD help me get time off from work for treatment? (Read More)
  8. What do I need to do to be reimbursed by my insurance? (Read More)
  9. Does ARAD offer financial assistance for treatment? Are payment plans available? (Read More)
  10. What happens after substance use disorder treatment? (Read More)
  11. What happens if I relapse? (Read More)

Family Frequently Asked Questions

  1. Can ARAD help me with an intervention? (Read More)
  2. Can I visit my family member during treatment? (Read More)
  3. What resources are available for family members? (Read More)
  4. What can I do to support my family member while they’re in treatment? (Read More)
  5. Can I send care packages to my loved one while they’re in treatment? (Read More)
  6. When will my family member be ready to go back to work? (Read More)

Health Care Providers Frequently Asked Questions

  1. Does ARAD provide detox services? (Read More)
  2. What paperwork should be provided for referrals? (Read More)

Client Frequently Asked Questions

Client Question #1

How do I know if I need inpatient treatment?

If substance use or misuse is affecting your life, career or relationships, it may be time to seek treatment. Contact us to talk to a member of our staff and determine if our model of care fits your needs.

Client Question #2

How long does inpatient treatment last?

ARAD’s inpatient treatment lasts 30 days.

Client Question #3

What’s the process for getting into treatment?

If you’re ready to begin recovery, contact us today. New residents cannot be under the influence of alcohol or drugs, and we may require detox at a medical facility before admission. Our staff can help you determine next steps for getting into our treatment program.

Client Question #4

What can I bring with me to treatment? Is there anything I can’t bring?

What to bring:

  • Cell phone
  • Prescription medications
  • Debit or credit card
  • Season-appropriate casual clothing and outerwear for 7-10 days (we have laundry facilities on site)
  • Athletic shoes and socks
  • Gender-appropriate exercise undergarments (sports bras and underwear must be worn when engaging in exercise and fitness activities)
  • 2 changes of loose, comfortable athletic attire
  • Shampoo and conditioner
  • Soap/Body wash
  • Razors and shaving cream
  • Deodorant
  • Toothbrush and toothpaste
  • Cosmetics or toiletries
  • Blow dryers and/or curling irons
  • Photos of loved ones

What not to bring (contraband):

  • Cash
  • Alcohol or other drugs
  • Drug paraphernalia
  • Firearms/ammunition
  • Knives/other weapons
  • Tobacco products
  • Caffeinated beverages
  • Soft drinks
  • Candy or sugared gum/mints
  • Pornographic/sexually explicit reading or video materials
  • Leggings
  • Bike shorts
  • Short shorts or skirts (no more than 4” above knees)
  • Bare midriff tops
  • Cleavage revealing tops/dresses

Client Question #5

Can my family call me or write me letters while in treatment?

We’re excited that your family would like to support you while you’re in treatment. We encourage families to write letters, and you’ll have time to make calls to your family during your stay. Because your treatment program comes first while you’re here, your family won’t be able to call you and speak to you immediately except for emergencies.

Client Question #6

Can I continue to go to my church while in treatment?

Yes! We provide transportation to local church services. To learn more about our options for Christian clients, visit our Christian Recovery Programs page.

Client Question #7

Can I continue working while in treatment? Can ARAD help me get time off from work for treatment?

Our treatment program goes throughout the day, seven days a week, and isn’t compatible with a work schedule through the duration of your stay. Our team is happy to provide you with a note that can be distributed to employers to meet Family Medical Leave Act requirements if you qualify, which may help you take the duration of your stay off from work while preserving your job.

Client Question #8

What do I need to do to be reimbursed by my insurance?

Every insurance company is different, but our team will help you fill out and file paperwork with your insurance company to get reimbursement for the cost of your stay.

Client Question #9

Does ARAD offer financial assistance for treatment? Are payment plans available?

At this time, we do not offer financial assistance for treatment. Some local churches and civic groups may offer assistance, and our team is happy to point you in the right direction. We do have payment plans available to make treatment more accessible. Contact us to learn more about the payment plans we offer.

Client Question #10

What happens after substance use disorder treatment?

Your counseling team will help you create a plan for your life in recovery, including finding an ongoing support program after your treatment is over, and we’re always here to help.

Client Question #11

What happens if I relapse?

Our program is designed to help you avoid relapse, but recovery can be difficult. Remember that recovery is a way of life, and even if you face setbacks along the way, you can choose a sober life. While AA/NA groups are some of the best tools for helping after a relapse, the ARAD team is always here to help. If you feel that you need more guidance for moving forward after a relapse, give us a call.

 

Family Frequently Asked Questions

Family Question #1

Can ARAD help me with an intervention?

Talk to our team to get information on how we can help you structure an intervention and provide best practices for helping your loved one see the impact of their substance use.

Family Question #2

Can I visit my family member during treatment?

Your family member’s counseling team will give you information on our family program, which is a good time to visit your loved one during treatment while also receiving education and support for yourself so you can help your family member in recovery. Visitation times may also be scheduled on weekends, and off-site visits with family may be authorized on a case-by-case basis. Since your loved one’s treatment plan is so important to their success after treatment, we do not allow drop-in visits from family and friends during treatment so as not to distract from the program.

Family Question #3

What resources are available for family members?

Care at ARAD includes evening and weekend education and support for loved ones in individual, couple and group formats. Additionally, our team is happy to help you find a counselor in your area who can provide ongoing support. We also have a page of resources that we’ve found useful for substance use disorders.

Family Question #4

What can I do to support my family member while they’re in treatment?

This is a great question, and your loved one’s counseling team will be able to answer it best, but in general, letting your loved one know that you love and support them, and you’re cheering for their success, can be immensely helpful. Additionally, your loved one may need special support, such as caring for children or pets, or helping clear their home of triggers for substance misuse. Your loved one’s counseling team will help you determine what kind of support will help the most during this time.

Family Question #5

Can I send care packages to my loved one while they’re in treatment?

Yes, however, we ask that you review our contraband list to ensure your package doesn’t violate any of our rules.

Family Question #6

When will my family member be ready to go back to work?

The answer to this question is different for everyone, unfortunately. Your family member’s counseling team is available to make recommendations for life after treatment, including when to go back to work.

 

Health Care Providers Frequently Asked Questions

Health Care Question #1

Does ARAD provide detox services?

We do not offer detox services. Patients who show up under the influence of alcohol or drugs will be escorted to a nearby medical facility for supervised detox before being admitted into our program.

Health Care Question #2

What paperwork should be provided for referrals?

Please contact us at 806-350-2723 for more information.

ARAD - Amarillo Recovery from Alcohol & Drugs © 2017

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